Diagram Legends

To better understand our business process diagrams, it's important to familiarize yourself with the symbols we use. Each symbol has a specific meaning and helps illustrate the flow and activities within a process. Here's a detailed explanation of each symbol:

• The "Start" symbol, represented by a green oval, indicating the beginning of a process. 
• The "Action" symbol, shown as a grey rectangle, representing an activity or task to be completed. 
• The "End" symbol, depicted as a red oval, marking the conclusion of a process. 
• Decision points are illustrated by a white diamond labelled "Decision," which signifies a point where a decision must be made, leading to different subsequent actions. 
• The other diamond with a solid cross in middle indicates a parallel process. 
• Additionally, there is a symbol for "Documents," represented by a white rectangle with a folded corner, indicating documentation or forms involved in the process.